Securter

Securter faced the dual challenge of operating with a limited budget in a high-compliance industry and introducing a new, education-intensive product. The strategy needed differentiation for two distinct groups: merchants and cardholders, each requiring tailored communication and educational approaches.

About Us

Toronto based Fintech product.
Website www.securter.com

Securter is a fintech solution for ecommerce businesses, focusing on reducing Card Not Present (CNP) fraud. The project involved branding consultation, app QA, and market research. A significant challenge was simplifying the communication of this complex solution for an audience that may not be technologically savvy.
Securter is a fintech solution tailored for ecommerce businesses, focusing on reducing Card Not Present (CNP) fraud. The project involved branding consultation, app QA, and market research. A significant challenge was simplifying the communication of this complex solution for an audience that may not be technologically savvy.

phone scanning QR code
payment envelope

problem statement

Securter faced the dual challenge of operating with a limited budget in a high-compliance industry and introducing a new, education-intensive product. The strategy needed differentiation for two distinct groups: merchants and cardholders, each requiring tailored communication and educational approaches.
payment envelope

how the project was solved

  1. Branding and Communication Strategy:
    Developed a clear, user-friendly branding strategy to demystify the fintech solution for an unsophisticated user base.
  2. Quality Assurance and Market Research:
    Conducted thorough QA of the app to ensure reliability and compliance, and performed market research to understand the needs and pain points of both merchants and cardholders.
  3. Educational Approach:
    Implemented an educational campaign to inform both user groups about the benefits and functionalities of Securter, focusing on its role in reducing CNP fraud.
laptop in work place

what is special about the website

Customer Dashboard: 

A key feature of the Securter website is the customer dashboard. This tool allows users to manage their accounts efficiently, enhancing user experience and engagement.

Crowdsourcing Campaign:
The website successfully hosted a crowdsourcing campaign, raising over $250,000 through a Canadian platform. This not only underscores the website’s functionality but also highlights the trust and interest in Securter’s solution.

Request a call back

We want to hear from you. If you are interested in setting up a new merchant account with us, please contact us from the form below and we’ll call between the hours of 9:00 AM and 7:00 PM EST, Monday-Friday. If you require assistance with an existing account, please call our customer service line 24/7.
100 Antibes Dr North York, ON M2R 3N1
+1 (647) 510- 6139